| Online customer care option |
Eugene Sheffer |
01 Aug 2023 |
| Online customer service option |
LA Times Daily |
10 Apr 2022 |
| Online customer service option |
The Washington Post |
10 Apr 2022 |
| Modern customer support option |
The Washington Post |
21 Jul 2021 |
| Modern customer support option |
LA Times Daily |
21 Jul 2021 |
| Online customer support option |
USA Today |
30 Jun 2021 |
| Online customer service option |
LA Times Daily |
16 May 2017 |
| Online customer service option |
The Washington Post |
16 May 2017 |
| Online customer service option |
|
|
| Modern form of customer support |
New York Times |
24 Mar 2016 |
| Real-time online conversation |
|
|
| Typing while Skyping, e.g. |
|
|